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Summary Artificial Intelligence Claims process management Claims process automation Customer satisfaction Data and analytics Document management Integrations Job collaboration Repairer network
Summary Claims tracking Cloud based service Custom workflows Document storage Extensive parts database Invoice solutions Multi-device functionality Optical Character Recognition Recoveries Repairer invoicing Repair tracking Repair quoting Vehicle valuation Virtual assessments
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Reporting

Robust reporting optimises your auto repair claims process.

Knowledge without visibility and access is useless. Luckily, Arnie is designed
to gather and store every piece of data – from vehicle details and industry
pricing standards to staff productivity – in one intuitive, user-friendly repository.

Our cloud-based management platform simplifies the process to collect,
integrate and transform your claims. Revolutionise your processes, empower
your claims staff and generate powerful insights to reshape how your
organisation serves policy holders.

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 How it works

  1. Arnie collects real time data

  2. Data can be stored and aggregated for BI analysis

  3. Generate custom reports, use our report templates or export to your system

  4. Use the data and reports to inform your decision-making

arnie on demand reporting claims tracking

On demand reporting

Access complete, high quality operational data anytime on Arnie and utilise it to drive down the average time and cost per claim, improve performance and enhance the customer experience. Create operational or financial reports. Report on jobs by zone, by assessor, summaries, average fees by category, fee estimates vs fees paid and more. All reports can be represented by graphs, tables and crosstabs and includes the ability for simple calculations.

arnie data claims tracking software

Easy benchmarking with industry and internal data

The system’s access to industry data, such as car or parts pricing, labour costs for similar repairs and vehicle valuations, eliminates the time-consuming process of manually typing information into the system or searching manufacturers’ websites for information. Assessors can quickly verify if repairers are charging market prices and whether to proceed with repairs or write off a vehicle, reducing unnecessary rework.

arnie authorisewd quotes claim solution

Control costs

Prevent surprise invoices. Arnie requests repair shops provide quotes and estimated turn times on repairs before work approval can be issued. Approved quotes are binding and can only be changed if a variation request is submitted by the repairer and approved by the insurer. Bills that don’t match approved estimates won’t be paid. Benchmark prices of parts and repairs and competitive quotes bring further transparency to the system, preventing invoice padding or unexpected surcharges.

arnie streanlined data claims tracking

Streamlined data

No more chasing down claims staff, assessors or repairers for the information you need. And no more digging through endless folders or emails for a data point. Arnie provides a centralised repository for everything you need to process claims better, faster and more intelligently. Compare providers and or access industry pricing data. Quickly report on key variables, including expenditures and provider and staff productivity. Everything you need is right here.

 Business intelligence is done better with Arnie.

  • Measure productivity

  • Assess performance

  • Run scheduled reports

  • Create your own ad hoc reports

  • Make informed business decisions

  • Access industry data

Request your FREE consultation with our expert advisers

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