Get your customers
back on the road faster
Claim management software that
streamlines the auto repair claims
process for insurers
OVER 12,400
ACTIVE USERS
ACTIVE USERS
OVER 1 MILLION
ORDERS
ORDERS
OVER $2.3 BILLION
OF THROUGHPUT
OF THROUGHPUT
Manage your auto claims better. Instant access to what’s happening with every claim
Arnie streamlines the auto repair claim process for insurers by automating workflows, linking key stakeholders, repairers and industry data – car valuation guides and parts lists – into one centralised platform.
Automate
- Create customised workflows
- Task completion triggers next steps
Integrate
- Enable assessors to request quotes and assess claims remotely or on-site
- Connect with over 14,000 registered repairers, salvage yards and industry utilities
Manage
- Monitor claims process from start to finish
- Report on costs, repairer performance and more
Arnie reduces the cost of claims, cuts repair times in half and keeps you in the loop from the moment the claim is filed to the second it’s closed out.
Automated workflow
management
Create operational efficiency, maintain data integrity, reduce duplicate entries and efforts with automated workflows
Connects insurers, repairers and salvage agents on one centralised platform for streamlined claim process management
Extensive repairer
network
Connect with over 14,000 registered repairers
Access strong repairer networks in QLD, TAS, WA and SA (currently expanding to other states)
Supporting 17 different quote packages
Transparent repairer
selection process
Choose the best repairer for every claim by reviewing repairer performance ratings, location and work capacity
Request quotes from one or more vendors
Extensive
integrations
Works with repairer quoting and invoicing software
Direct integration with insurer policy systems enables all claim details to populate within Arnie
On-demand
reporting
Create ad hoc reports, dashboards or scheduling functions to enable automatic processing and delivery
All reports can be represented by graphs, tables and cross tabs
Utilise report templates or the easy drag and drop interface to create custom reports or export data
Real time
job tracking
iPad and tablet friendly for real-time updates in the field
Claims staff can quickly access job status while the customer is on the line
Improve customer
satisfaction
Process claims faster and keep customers in the loop every step of the way
Remote assessments expedite claims processing for rural customers
Make better
decisions
Utilise repairer performance reviews and industry data on current and historical costs for parts and labour to select the best provider
Reporting results provide insights into productivity and costs
Robust security
Set access permissions to control who sees and interacts with your data
Auto save and real-time updates preserve data integrity
All data stays in Australia and is encrypted in transit and at rest
Control costs
Variations must be submitted for review and approved
Industry parts prices and vehicle valuation guides enable parts and labour cost benchmarking
Take control of your
auto claims processes
with Arnie.
Request your FREE consultation with our expert advisers
